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PlatinumJewelry.biz
History & Services
PlatinumJewelry.biz is owned and operated
by Opals International Jewelers, Inc. We are celebrating our 10th Year
on the Internet, selling Diamonds, Gems and Jewelry to the Public and
overall 22 years in the Gem and Custom Jewelry Design business. Our website is a detailed Platinum Jewelry presentation of facts, custom design process and hundreds of images of our handmade platinum jewelry creations made for individuals world-wide. We exclusively offer The Guaranteed Low Price Certified Diamonds Program - In conjunction ONLY with Our Company doing the custom design with you. With prices at or near wholesale (direct from the cutters) and one-of-a-kind designs, custom platinum engagement jewelry we create here step-by-step with you! We have 4 custom jewelers / designers under our roof who create fine diamond and gemstone jewelry as well at 40-60% below regular retail prices. World-Class Opals and Award Winning Jewelry Designs is our main business but our industry connections allow us to bring ALL gems and jewelry to you the customer at below retail prices , with all the quality assurances and guarantees our services offer.
With thousands of Internet clients in 10 years, you can be assured of a quality, stunning
product, fair price, unmatched Gemstone, Design and Jewelry Guarantees as well as PERSONAL, FAST service
!! In addition we service the Jewelry Trade (over 22 years) as a Custom
Cutting House (brick and mortar), Fine Jewelry Manufacturer and Wholesale
Opal Supplier, as well as Gem and Jewelry Repair for thousands of US Retailers
and Designers. Our Retail Store is in Oklahoma City, OK USA with a tradition of
over 22 Years in the Gem and Jewelry business. We are the only Internet
Jewelry and Gem Business to let you view diamonds, gems and jewelry in your home, with
no obligation before you purchase! Our company is a proud elected member
of the American Gem Trade Association (AGTA) , Polygon Trading Network,
Jewelers of America (JA), Northwest OKC Chamber of Commerce, BBB of
OK and listed in the exclusive Jewelers Board of Trade.
Our GOAL is your complete Satisfaction ! We welcome the
challenge and opportunity to show you certified diamonds and other high
quality gems as well as design special custom pieces of jewelry in all
metals - including hand fabricated unique platinum designs for men and
women. Our direct sources of finely cut gemstones reaches across the
globe, from sapphires in all colors to tanzanite and rare Burma Ruby
and of course the Australian Black Opal. Many times we can repair/ salvage
damaged Gems, Jewelry or Opals or Opals that may have flaws or wear.
Just because a stone has a small problem you would not believe what
we can do to salvage your Opal Gem if we just have a chance to examine
it via photo, drawing or in real life. See below policy
information or details at our POLICIES
section
OPALS INTERNATIONAL JEWELERS,
INC. dba PlatinumJewelry.biz
FACT: We want you to be Satisfied
100%, we back our Service Quality and Products...
FACT: We are in business to make money, this is our full-time job and
this is our life !!
FACT: We love Custom Designs / Diamonds / Gems and we are experts in this
area...if we do not know we will find out !
FACT: We can supply trade and client references to you at any time at
your request.......
FACT: We are fully insured with Jewelers Mutual Insurance Coverage.......
FACT: We are listed with the Jewelers Board of Trade and AGTA Member
We endorse and
follow all FTC guidelines on Gemstone disclosures of treatment and enhancement
as well as descriptions on diamonds and metal types. We are members of
the AGTA (American Gem Trade Association) If we have missed something
please contact us.
PLEASE READ BEFORE ORDERING
- How to Order: Please give us as much
information as possible via email or phone and see detailed ORDERING
instructions on this page. For stones to be matched please send
us the broken stones or other stones that you need matched for quality,
size and colors. This goes for pieces to match other jewelry sets. Customer
Number, Customer Name, Address, Phone Number, Stone, Size, Shape, Quantity,
Color. Shipping and Handling due regardless of sale or return !!
- Policy: Retail shopping individuals must
give us a check to hold, or a credit card number for authorization
only (see form below) if they want to view gems and jewelry in
your home or office. For purchases we take credit cards through our
secure site, via fax 405-495-6611 or via phone 405-495-6610 ( 1-800-376-6725).
Mail can also be used for any purchases, please send cashiers check,
personal check or money order. Via mail as well the credit card can
be written down with instructions as to your purchase. For first time
customers who wish to review loose opals or other gemstones, we will
secure the value of the shipment until it is returned for purchase,
partial purchase or full return. You will only be charged for postage
and insurance if it is returned in full. You will only be charged if
you decide to buy or you do not return all or part of the shipment.
This has never happended but for first time customers we must protect
ourselves and yourself. See MEMO process
!!
- Returns and Refunds: Your 100% satisfaction
is very important to us! If you are not completely satisfied with any
item ordered from us, please return it within 30 days for full credit
to your account or tell us what we can do to make the purchase satisfactory,
sometimes it is just a minor change like earring backs type. gems@customfinejewelry.com
If a refund is desired, please specify with your return; email us gems@sirinet.net
or CALL us TOLL-FREE 1-800-376-6725 or 1-800-654-3259 to let us know
that an item is being returned. All return items must be in re-salable
original condition with original inventory codes and jewelry boxes.
NOTE: Custom Design Orders will AUTOMATICALLY be charged a 20% WORK
FEE for Returns which are cancelled more than 30 Days into the process.
In 99.9% of the cases any serious design changes can be made to satisfy
our clients. BUT when a custom design job is cancelled due to a client
"change" of heart we must charge at least 20% of the job cost unless
agreed to otherwise. Please specify the invoice number of the returned
item as well as your email address. Shipping and Handling will be due
regardless of return, unless we totally messed up the order.
- Shipping/Insurance: We ship all orders
for FEDEX second day delivery, or USPS insured for less than $500 value.
Registered Mail will be used for orders greater than $500 or Jewelry
Value greater than $500. If next day is required, please inform us at
time of order. An additional charge for overnight will be added such
as Fedex 2nd Day is $15, 1st Priority $25 or Express US Mail. All international
orders shipping will be quoted separate. All orders of less than $100
will have a $7.50 charge added for shipping and handling unless agreed
upon otherwise. These orders will be shipped US Mail Priority or Fedex
Ground depending on how long you have waited for the order. Our goal
is delivery within 5 days, but almost any order can be delivered in
48 hours, except most Custom Designs of course. We will insure all orders
over $100 for product value.
- Minimum orders: No minimum on mounted
jewelry or gems. Orders placed via our website and email with full details
of your need, usually get an additional discount off of retail due to
the efficiency savings and no phone calls. We do accept all credit cards
and can take your card number via email or telephone or fax. We also
have LAYAWAY and are always willing to work some split payments if we
need to, we will try to work with you !
- Physical Store Hours: Tuesday to Saturday,
10:00 a.m. to 5:30 p.m. C.S.T. For special orders and meetings call
for appointment. Virtual Store is open 24 hours, 7 days just email us:at gems@customfinejewelry.com
We will try our hardest to reply within 24 hours, you can always call
us at 800-376-6725 !!
- Retail Internet: Our web site is a virtual
shopping area with most of the same items in our physical store in
Oklahoma (suburb of OKC). Our pricing is below traditional retail since we cut many of the stones, design and
manufacture much of our custom jewelry. We are also a major wholesaler to thousands of jewelry stores and designers
worldwide, therefore we offer wholesale prices to those long-time volume
customers. We cut opal, repolish opal, design jewelry, fix jewelry and
manufacture jewelry. We custom cut opals, gems and custom design settings
in gold, silver, platinum and base metals. No job too small and please do not
hesitate to ask, we may be able to help you or send you to someone who
can !
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Call
Jeff at 1-800-376-6725 for a custom platinum jewelry design
FREE consultation - let us help you make your JEWELRY dream
a reality ! Handmade jewelry step-by-step and one of a kind
creations for men and women.
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Opals International
Jewelers, Inc. dba PlatinumJewelry.biz
5770 NW Expressway, Suite 101
Oklahoma City, OK 73132
Fax: 1-405-728-1914 Tel: 1-405-495-6610
1-800-376-6725 or 1-800-654-3259
Email: gems@customfinejewelry.com
©Copyright
1994-2006 Opals International Jewelers, Inc.
Designed & Maintained by Opals International Jewelers, Inc.
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